Client Service Guarantee
The Bollinger Law Firm, PC
- We will always put your best interests first.
- When you initially meet with us, you will meet with an attorney. Unlike some law firms, we do not use non-lawyer “intake specialists.”
- We will treat you as a person with unique needs and concerns, not a file, a “number,” and not simply as a legal fee.
- We will promptly send you information about significant events or changes in your case.
- Responding to your concerns and questions is a priority for us.
- We will put forth our best effort to respond to your email within 24 hours. Our lawyers are usually available by email outside of our regular office hours.
- We will put forth our best effort to respond to your telephone calls within 24 hours. Telephone calls will usually be returned from the office during business hours.
- We will promptly send you copies of all letters and other documents sent from our office or received by us that pertain to your case.
- We will promptly send you copies of all documents we file on your behalf with the Court or the North Carolina Industrial Commission.
- We will always give you our best professional efforts.